Zapier trial users who connected WhatsApp. Timelines.AI, 12 weeks after launch.
"Flow's onboarding emails got 16% more of our Zapier trial users to connect WhatsApp, the step where they start getting value from Timelines.AI."
We've worked with Timelines.AI on two projects: onboarding emails for Zapier trial users, then trial win-back emails. Timelines.AI liked the first project so much they hired Flow again.
Pick a project to see what we found, what we did and what changed.
Connecting WhatsApp is the step where Zapier trial users start getting value from Timelines.AI. Before the emails, fewer than half did.
Onboarding emails for Zapier trial users, built around that one step: connecting WhatsApp.
Timelines.AI reused the emails for its Make.com integration, and hired Flow again.
Zapier trial users who connected WhatsApp. Timelines.AI, 12 weeks after launch.
"Flow's onboarding emails got 16% more of our Zapier trial users to connect WhatsApp, the step where they start getting value from Timelines.AI."
Guides, emails and tracking built, tested and live in your tools. Product changes specced for your developers.
Win-back emails for trial users Timelines.AI had already lost.
Won back from 8 lost trial users. Timelines.AI, within 60 days.
"Flow's trial win-back emails brought back 8 trial users we had already lost, worth $8K in ARR, within 60 days."
Three win-back sequences live and tested in your email tool, catching accounts going quiet before renewal.
"We hired Flow twice. We liked their Zapier onboarding emails so much that we reused them for our Make.com integration. I'd recommend Flow to any SaaS team with a self-serve trial."
Ishay Tentser (opens in a new tab)CEO and Co-Founder, Timelines.AIShare a few details and Jamie will look at your signup and onboarding before you talk.