The SaaS User Onboarding Blog

User onboarding is a crucial process for any company that wants to provide a smooth and seamless experience for its users. It involves getting users acquainted with a new product or service and helping them fully understand its features and functionalities.

In today's digital age, businesses have recognized the importance of onboarding new users and customers to maximize their growth and success. However, the terms "user onboarding" and "customer onboarding" are often used interchangeably, leading to confusion about their actual meaning and purpose.